Get the max from your Macs.
Some IT firms say they support Apple devices. But not all support is created equal.
Trust a team of actual Apple experts (and everyday Apple users).
Back online, back to work.
You chose Apple devices for your business because of their sleek design, ease of use, and overall quality. But when they need upgrades, support troubleshooting, or security, you need a team of qualified professionals with experience in Apple-specific technologies — not an IT generalist with PC-only background.
Trust our team of Apple experts to ensure your small business Apple devices operate effectively, enhance productivity, and keep your data secure.
Enterprise Apple support services
Consulting
Get guidance on purchasing, upgrading, or managing computers and mobile devices.
Technical Support
From proactive plans to emergency helpdesk, access ongoing troubleshooting for all your devices.
Security
Protect your enterprise data and devices with robust tools and ongoing threat mitigation.
Just a few of the companies we serve with Apple technology solutions.
Serving businesses across the US, with on-site and remote solutions.
APPLE DEVICE CONSULTING
Upgrade or manage your enterprise Apple devices.
We are here to help answer your device questions, like when to upgrade to the latest OS or replace aging equipment. Our team will help prevent overspending as well as underspending. And provide help with integrating Apple technology into your business or corporation, including:
- Mobile Device Management (MDM) to keep your devices up-to-date and secure
- Device lifecycle management, to replace devices before it’s an emergency
- Password management to protect your company’s data
- Cyber security strategy to train your team on the latest threats
- Technology planning for emerging technology and upgrades
Certified member of the Apple Consultants Network.
On-site service is available to businesses in Northeast Illinois, with extended service to Chicago, Milwaukee, and Kenosha Counties in Wisconsin. Remote and phone service is provided to the rest of the world!
APPLE DEVICE SUPPORT
Ongoing help from experienced experts.
All of your team members will have direct access to our support technicians to resolve business technology issues quickly and efficiently. We offer Proactive support to prevent issues from becoming big problems, supporting your small business without an IT staff and providing support to Apple devices in your corporate environment:
- Helpdesk for your team to reach out when they need it
- Wired and wireless networks for your office space connectivity
- On-site, remote, and phone assistance, able to help your team anywhere in the US
- Team member on and off-boarding so your new team members hit the ground running
- Device configuration so every device has the same up-to-date apps and access necessary
- Google Workspace and Microsoft 365 Administration to reduce the need for your team to learn on your dime
APPLE DEVICE SECURITY
Tools and techniques for navigating ongoing cyber threats.
Our tools will help make your business more secure.
- Security awareness training to keep your entire team updated on the latest social threats
- OS patch management to enforce the latest security and vulnerability patches
- Application patch management for 3rd party apps
- Workstation Endpoint Detection and Remediation (EDR) to protect devices from ongoing malicious threats
- Cloud-based backup to keep your data secure
Monge IT FAQ
Are you certified by Apple?
Yes. We are part of the Apple Consultants Network, which requires extensive training and expertise to be part of.
How long does it take to onboard?
If your business and team are all in one building, we can get it completed in a day. If your team is remote, it will be as long as it takes to connect with your team, adjusting for different time zones and adjusting for different schedules can take a little longer.
Can you help with other technical issues like WiFi and servers?
Yes. if you’re on one of our support plans. Our expertise extends to supporting all of our clients technology needs. Network equipment, servers, cloud administration, we can handle it all.
Do you offer your services to enterprises and large corporations?
Yes we do. We are contracted by IT departments that know Windows, but need assistance with Apple devices in enterprise. Mac users in marketing, design, video studio, have benefited from our team.
Do you offer support services a-la-cart?
No. In order to provide our clients with the best service, we need to know the details of your technology. That can take hours to days of intensive research, along with gathering of running historical data collected after onboarding. Think of us as your IT department, just like a new hire we need to learn how the company runs to do the best work.
Do you require a contract?
No. We do require signing a services agreement, to make clear what services we will provide. You can cancel a plan with us with 30 days notice for any reason.
CONTACT US
Chat with our team to explore your options.
Contact our team in the best way for you:
- Fill out the form on this page
- Call (224) 280-0926
- E-mail [email protected]
- Schedule a call with our business development team
Tap Message Us to text us directly through Messages on your Mac, iPhone, or iPad — a real human will respond during business hours.
Send us a note and we’ll call or email you back.
Mac, iPhone, iPad are trademarks of Apple Inc.