About Us
What is the first thing you think about when you think about Apple products? Easy to use, few problems, great style? We agree, but like all technology, issues arise. This is where we come in. Monge IT Consulting (formerly Mac IT Pros) has supported businesses in the Chicago area since 2009. We understand technology can sometimes be frustrating and have encountered many challenges.
We have chronicled some of the most popular topics in Tips From The Tech, and we have even been known to help out for free through helpful videos.
For those times that you can’t figure it out yourself or you’ve realized your time is more valuable spent elsewhere, we are here to help. We recognize the extraordinary value of your time and provide expert, proactive support for your technology before trouble strikes. Assisting businesses using Mac computers and other Apple technology is our specialty, and we strive to and enjoy delivering help daily to our clients.
Meet the Team
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President
Dan has been supporting Mac computers for over 20 years. His career started in the print industry, making printing plates from high school. From there, he moved into supervisory positions, introducing desktop publishing on the Mac to the same company. After successfully training and teaching the software tools needed to move all artwork creation in-house, he moved into design, production manager, and manager positions while sharpening his tech skills in Apple technology. Over time, Dan’s work with the Apple computers increased, and he evolved from a user to the person others would seek to answer questions, which led to the opening of Monge IT Consulting.
Dan is the proud father of two great kids and considers himself fortunate enough to be married to an intelligent, wonderful woman he has known since high school. His other passions (besides the Mac and Apple) are ice hockey – both playing and watching – reading to expand his knowledge and spending quality time with his family. They live outside of Chicago, Illinois.
Jeffrey has had a strong passion for technology and helping others throughout his life. From working on computers alongside his father as a child to being the go-to tech expert in school and lending his expertise to non-profit organizations trying to adapt to the digital age, he has continuously expanded his knowledge and stayed at the forefront of the tech sphere.
With over a decade of experience in customer service and an extensive understanding of Apple’s wide range of products, Jeffrey is well-prepared to assist our customers here at Monge IT Consulting. He takes great pride in delivering top-quality service and ensuring that each customer departs with a solution that fulfills their requirements. When he’s not working, Jeffrey enjoys listening to and creating music, exploring the latest cutting-edge technologies, or simply relaxing with his cats.
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Support Team (Contractor)
Gary has been helping home and business users with Mac computers and other Apple products for over 35 years. Gary is a certified support professional and knows all about Macs, iPhones, and iPads. He is looking forward to helping Monge IT Consulting’s clients.
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Executive Assistant
Jennifer has worked with IT companies for several years and loves problem-solving and organization, which she brings to Monge IT Consulting. She loves meeting new people and has a strong focus on customer success.
She is a proud mom of three kids and is studying Nutrition and Exercise Physiology at Washington State University. When she’s not hitting the books or at her computer, you can find Jenn on her bike or cooking new recipes.
Our Toolbox
- Pro(active) Support
- Pro(active) Maintenance
- One-Click Support
- Documentation & Password Storage (IT Glue/MyGlue)
- Ticket & Knowledge-base (Zendesk)
- Mobile Device Management (Mosyle)
- Phishing Training and Simulation (KnowBe4)
![](https://mongeit.consulting/wp-content/uploads/2023/09/badge_business_msp-1024x289.png)
Contact Information
When you are serious about getting your Mac up and running – and most importantly, keep it running smoothly -give us a call
at (224) 280-0926 or email [email protected]. You can follow us on Twitter or Facebook and connect on LinkedIn.