New Cybersecurity Risk Is Showing Up in Google Searches AI tools like ChatGPT, Claude, Gemini, and Grok are becoming everyday resources for research and troubleshooting. But a new cybersecurity risk is emerging that most users do not realize yet. Many AI platforms allow conversations to be shared publicly as web pages. These shared chatbot conversations…
AI dominates headlines with stories of rapid adoption, massive investments, and sweeping predictions about the future of work. At the same time, it’s just as easy to find examples of failed pilots, questionable use cases, and concerns about job displacement. As with most technologies, the truth lies somewhere in the middle. AI is simply another…
Apple has now refined macOS 26 Tahoe enough that upgrading makes sense for many users. While there’s no urgency to install it immediately, there are also few compelling reasons for most people to continue delaying. Unlike last year’s macOS 15 Sequoia rollout, where major features arrived gradually, nearly all of Tahoe’s headline features shipped with…
If you lose or break the power adapter that came with your MacBook Air or MacBook Pro, it can be tempting to grab the first USB-C charger you find on Amazon or borrow whatever is nearby. But not all chargers are created equal, and using one that does not meet the wattage requirements of your…
We recently wrote an article for those who manage their own Internet domain names about using SPF, DKIM, and DMARC to prevent your active domains from being used in phishing attacks and to improve the deliverability of legitimate email. These protections are essential for any domain you use to send or receive messages. But what…
If your Apple devices suddenly look like they belong in a science fiction movie, you are not imagining it. Apple has introduced a brand-new visual language called Liquid Glass, a shimmering and semi-transparent interface that now appears across iOS 26, iPadOS 26, macOS 26 Tahoe, and even watchOS, visionOS, and tvOS. For simplicity, we can…
If your Mac suddenly feels like it got a fresh coat of polish, you’re not imagining it. The new macOS 26 Tahoe brings Apple’s biggest visual refresh in years, with rounded corners, transparent menus, and more ways to personalize your desktop. Even if you’re waiting to upgrade, here’s a look at the design changes that…
Are you considering getting one of the new iPhone 17 models? While it’s always tempting to unbox a new device and dive right in, taking a methodical approach will save you from potential frustrations down the road. When you’re ready to transfer your data—and, for many people, that means much of your digital life—to the…
Although Macs are highly reliable, unusual problems can still rear their ugly heads. Often, these issues are caused by software you’ve installed or accessories you’ve connected. If you’re experiencing Mac misbehavior that isn’t easily fixed by restarting, updating software, or unplugging a dodgy device, try safe mode. (Seriously, before checking if safe mode will help with a problem, you should always restart, ensure you’re running the latest version of macOS and any involved apps, and unplug non-essential peripherals.)
Although Apple’s products and services generally live up to Steve Jobs’s phrase “it just works,” problems do occur, opening the door to scams targeting users seeking tech support. As professional providers of technical support, we’ve seen firsthand how these frauds have evolved from simple pop-ups to disturbingly convincing operations and how easy it is to…