Personal Support Plan
The Personal Support Plan is designed with you in mind. The one-person workforce that needs support from an expert you can trust and call on when needed. The Personal Support Plan is for a single user workforce, or small Mac business with 2 Mac computers or less at your location.
What you’ll get with your Personal Support Plan subscription:
- Email Support – Unlimited email help with those quick questions you may have, or if Pro(active) Check-Up finds any issues.
- Phone or Remote Support – 15 minutes of phone support or remote support to help with the most common types of issues.
- Services Discount – Receive a 15% discount on additional services if more extensive troubleshooting is necessary.
- Pro(active) Support Bundle – The ultimate experience in Mac proactive monitoring, maintenance and support.
- Pro(active) Check-Up provides the information needed to identify small issues on your Mac before they develop into large ones or even data loss. Checking your backup status, hard drive health and more to alert you of the necessary next steps.
- Pro(active) Maintenance will keep your Mac up-to-date with the latest updates and run maintenance in the background to keep your Mac humming along. Includes adware/malware removal, and updates to popular Mac apps.
- One-Click Support is the super-fast way to contact your support professional. This menu bar icon will include access to a priority scheduling page and exclusive access to personal chat page (includes unlimited brief chats)!
Only $60/month per Mac – Includes support for one user or single Mac and installation on one Mac.
Add automatic off-site backup for only $7.00 more per Mac.
After your purchase, you will have the opportunity to schedule an onboarding session with a support professional to get your computer setup, and have your questions answered.
Have more than 2 Mac computers at your location? Check out the Business Support Plan.