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  • Protect Your iPhone Passcode by Using Face ID or Touch ID

    Protect Your iPhone Passcode by Using Face ID or Touch ID

    This is troubling. Joanna Stern and Nicole Nguyen of the Wall Street Journal have published an article (paywalled) and accompanying video that describes attacks on hundreds of iPhone users in major cities throughout the United States. Some attacks involve drugging people in bars or even violence, but the most avoidable involve the thief or a…

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  • A Practical Guide to Identifying Phishing Emails

    A Practical Guide to Identifying Phishing Emails

    Phishing is becoming an ever more common way for people to get in trouble when using the Internet. A phishing attack is some communication, usually an email, that tries to lure you into revealing login credentials, financial information, or other confidential details. A State of Phishing report from security firm SlashNext claims that there were…

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  • FAQs about Apple’s Messages App and What Can Go Wrong When Using It

    FAQs about Apple’s Messages App and What Can Go Wrong When Using It

    Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems. What’s the difference between blue and green bubble conversations? A common…

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  • Need to Back Up or Export a Messages Conversation? Try PDF or iMazing

    Need to Back Up or Export a Messages Conversation? Try PDF or iMazing

    Occasionally, we hear from a client who needs to document a Messages conversation with timestamps, perhaps as part of a lawsuit. The only way to do that on an iPhone or iPad is to take a series of screenshots, but if you have a Mac, there are additional options. The easiest approach is to select…

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  • What’s the Difference between Removing and Deleting an App?

    What’s the Difference between Removing and Deleting an App?

    There are many reasons you might want to get rid of apps from your iPhone or iPad. To begin, touch and hold on a blank spot on a Home Screen to enter “jiggle mode.” Then tap the ⊝ icon for any app to see the question about whether to delete the app entirely or merely…

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